Legal · The fine line
Terms & Conditions
The agreement that governs working with Arture — how we engage, what we charge, who owns what, and the fine print. Drawn as plainly as a contract can be.
These Terms & Conditions ("Terms") form a binding agreement between Arture ("Arture", "the Studio", "we", "us") and any client, visitor or party ("you") that engages our services, commissions work, or uses this website.
By signing a proposal, paying a deposit, or instructing us to begin, you confirm that you have read, understood and accepted these Terms. If you do not agree, please do not proceed.
Acceptance of these terms
These Terms apply to every engagement, quotation, statement of work, and use of this website, and they take precedence over any conflicting terms unless we agree otherwise in writing. Where a separate signed contract or statement of work exists for your project, that document and these Terms are read together; if there is a direct conflict, the signed statement of work prevails.
If you are accepting on behalf of a company or organisation, you confirm that you have the authority to bind that organisation to these Terms.
The studio & services
Arture is an independent brand & motion studio based in Amman, Jordan. We provide strategy, brand identity, design systems, motion and film, 3D visualization, and brand communication services.
The specific services, deliverables, timelines and fees for your project are defined in the proposal or statement of work we issue to you. Nothing on this website constitutes an offer; it is a description of the kind of work we do.
Proposals, quotes & engagement
Proposals and quotations are valid for 30 days from their date of issue unless stated otherwise, and are estimates based on the information available at the time. An engagement begins, and these Terms take effect, on the earliest of: your written acceptance of a proposal, payment of a deposit, or your instruction for us to start work.
Where the scope, information or assumptions underlying a quote change materially, we will issue a revised quote before continuing.
Fees & payment
Unless your statement of work says otherwise, the following apply:
- Deposit. A non-refundable deposit of 50% of the project fee is due before work begins. The balance is invoiced per the schedule in your statement of work, with the final balance due on delivery.
- Invoices. Invoices are payable within 15 days of issue. Fees are exclusive of any applicable taxes, bank charges and third-party costs, which are added where relevant.
- Late payment. Overdue amounts may accrue interest and we may pause work until accounts are settled. Delivered deliverables remain our property until paid for in full.
- Expenses. Pre-approved out-of-pocket costs — stock, fonts, print, travel, third-party licences — are billed at cost.
Project scope & revisions
Each statement of work defines the deliverables and the number of revision rounds included. Revisions are collaborative refinements within the agreed creative direction. Requests that change the brief, direction or scope — or that exceed the included rounds — are treated as additional work and quoted separately.
We will always tell you before work moves into chargeable territory. Timelines assume timely feedback and approvals from you; delays on your side may shift delivery dates accordingly.
Intellectual property & ownership
On full payment of all fees for a project, ownership of the final, approved deliverables created specifically for you transfers to you, for the uses described in your statement of work.
We retain ownership of:
- All preliminary concepts, drafts, and routes not selected for final delivery.
- Our pre-existing tools, methods, templates, source files and know-how used to create the work.
- Working files and editable source files, unless their transfer is expressly purchased as part of your statement of work.
You agree not to deconstruct or reuse unselected concepts without our written agreement.
Portfolio & promotional rights
Unless agreed otherwise in writing, we reserve the right to display and describe work we have produced for you — including in our portfolio, on this website, in case studies, awards submissions and social channels — as a demonstration of our capabilities, with appropriate credit.
If your project is confidential or time-sensitive, tell us and we will agree an embargo or withhold it from public display until you are ready.
Confidentiality
Each party will keep confidential any non-public information shared by the other for the purpose of the engagement, and will use it only to deliver the project. This obligation does not apply to information that is or becomes public through no fault of the receiving party, or that must be disclosed by law. On request, we are happy to sign a mutual non-disclosure agreement.
Your responsibilities
A good line needs a clear hand to guide it. You agree to:
- Provide accurate briefs, assets and information, and a single empowered point of contact for decisions and approvals.
- Give feedback and approvals within the timeframes set out in your statement of work.
- Ensure you own, or are licensed to use, any materials you supply to us, and that they do not infringe the rights of others.
You are responsible for reviewing deliverables before publication or print; we are not liable for errors approved by you, or for production carried out by third parties you appoint.
Third-party materials & licensing
Projects may incorporate third-party assets such as typefaces, stock imagery, music, plug-ins or software, each governed by its own licence. Where these are required, we will identify them and, unless agreed otherwise, the relevant licences are purchased in your name and at your cost. You are responsible for maintaining those licences after delivery.
Warranties & limitation of liability
We perform our services with reasonable skill and care, in line with professional standards. Other than this, the work is provided "as is", and we make no other warranties, express or implied.
To the fullest extent permitted by law, Arture is not liable for indirect, incidental, special or consequential losses, including loss of profit, revenue, data or goodwill. Our total aggregate liability arising from any engagement is limited to the total fees paid by you for that engagement. Nothing in these Terms limits liability that cannot be limited by law.
Termination
Either party may terminate an engagement with written notice if the other materially breaches these Terms and does not remedy the breach within 14 days of being notified.
On termination, you agree to pay for all work completed and costs committed up to the termination date. Deposits are non-refundable. Any rights or licences in deliverables transfer only once all outstanding fees are settled.
Governing law & disputes
These Terms are governed by the laws of the Hashemite Kingdom of Jordan. The parties will first attempt to resolve any dispute in good faith through discussion. Failing that, the competent courts of Amman, Jordan have exclusive jurisdiction, unless a different forum is required by mandatory law.
Changes to these terms
We may update these Terms from time to time to reflect changes in our practice or the law. The current version is always published on this page with its effective date. Material changes do not apply retroactively to engagements already underway, which remain governed by the Terms in force when they began.
Get in touch
Questions about these Terms, or want them adapted for a specific engagement? Talk to us — we would rather draw the line clearly together than leave it ambiguous.
Email info@arture.me · Phone +962 799 147 601
Arture — Amman, Jordan.
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